Apex DVD players work without problems under most circumstances. On occasion, however, the DVD player may malfunction or operate in a manner that is not intended. Most users occasionally have trouble with the video, sound or regular playback of a disc. Unless there is a serious problem with your machine, you can fix most issues by troubleshooting the player itself. When the wires are secure, makes sure the television is set to the correct input mode. For most televisions, this is “Video 1.” If the video still won’t play, check the disc for scratches or fingerprints. A disc with a considerable amount of scratches will not play in the machine. Fingerprints or smudges can be removed by wiping the disc with a clean, soft cloth. Make sure you wipe the disc from the center outward, as wiping it in a circular motion could damage the disc. Another cause of a disc not playing is the parental lock level is set too high. Change the parental lock by pressing the “Setup” button on the remote control. Press the right navigation button to highlight “Preference Page” and press “Enter.” Highlight “Parental” and press “Enter.” Using the up and down arrow buttons, choose a different ratings level and press “Enter.” When prompted for a password, if you have not already set a password, enter 3308. Try to play the disc again. Finally, an error may have developed in the hardware. Reset the player by powering down the device and unplugging the power cord. Plug the power cord back into the outlet and try using the DVD player again. Writer Bio
