Updated February 10, 2017 Press the drive’s external eject button several times, just to be sure it isn’t working. Give the drive a few seconds to respond. Press the eject button on your keyboard if you’re using a Mac. Open “My Computer” if you’re using a PC. If there isn’t a “My Computer” shortcut on your desktop, look for it in the Start Menu. Locate your CD drive’s icon among the other removable storage drive icons. Right click the icon and select “Eject” from the pop-up menu that appears. Most menus have loads of options, so you may need to search for it for a while. Insert a small, pointy object into the tiny hole on the front of your CD drive. Pins and needles work the best, although small nails will also fit. This makes the drive open even if your computer’s shut down. Restart your computer and repeat Steps 1 through 6 if the drive still doesn’t respond.
