The digital age has given us so many ways to communicate with each other – from texts to Skype and about a dozen technologies in between. Both verbal and written communication have their place in business today, and a productive office encourages etiquette in all methods of communication. Using only one or the other stunts an employee’s abilities to communicate effectively with clients, customers and colleagues. While email can showcase your meticulous work record, there’s no emoticon as effective as a real, face-to-face smile when you talk. Writer Bio
